Customs, Duties & Import Taxes
Last updated: June 18, 2026
International orders may be subject to customs inspection, import duties, taxes, VAT, GST, carrier clearance fees, or other charges required by the destination country.
Quick overview
| Topic | Details |
|---|---|
| Applies to | International orders may be reviewed by destination customs. |
| Charges | Duties, VAT, GST, import taxes, or carrier fees may apply. |
| Responsibility | Unless checkout says duties are included, customers are responsible for destination import charges. |
These charges are set by the destination country and carrier, not by Lightletics. Prices on our store do not include import duties or local taxes unless checkout clearly states otherwise.
Taxes and duties at checkout
If duties and taxes are collected at checkout, they will be shown before you place your order. If they are not collected at checkout, the carrier or customs authority may request payment before delivery.
Unless checkout specifically states that duties and taxes are included, customers are responsible for any applicable import duties, taxes, VAT, GST, and customs clearance fees.
Refused deliveries
If a package is refused due to unpaid duties, taxes, or import fees, shipping fees and any return or abandonment fees may be deducted from the refund where permitted by law.
Customs delays
Customs delays are outside our direct control. We will provide tracking information and assist where possible, but we cannot guarantee customs processing timelines.
Need help?
Contact Lightletics at lightletics@gmail.com. Please include your order number if your question is about an existing order.