Q: How do I choose the right size?
A: Each product page includes a size chart. We recommend checking your measurements carefully before placing an order, especially for hats and clothing.

Q: How long does processing take?

A: Orders are processed within 3–5 business days before dispatch.

Q: How long is delivery?

A: Depending on your region, delivery takes 6–15 business days after dispatch. See our Shipping Policy for details.

Q: Can I return an item?

A: Yes, within 14 days of delivery, if unused and in original packaging. More info in our Refund Policy.

Q: When will I receive my refund?

A: Approved refunds are processed within 5–10 business days.

Q: Where can I read the full Terms?

A: You can review our Terms of Service here.

Q: How can I contact you?
A: You can reach us at support@lightletics.com. We usually reply within 24–48 hours on business days.