Processing Time

Every order is carefully packed and checked before leaving our studio.
Please allow 3–5 business days for processing after payment is confirmed.
Once your package is dispatched, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery time after dispatch:

• UK & Europe: 6–12 business days
  
• US & Canada: 7–15 business days
  
• Asia-Pacific: 5–10 business days
  
• Other regions: 10–20 business days
  

Delivery times may vary due to customs clearance or unforeseen delays.

Shipping Fee

• Free standard shipping on orders over $100.
  
• Orders below $100: flat fee of $6.90.
  

Tracking

All orders come with a tracking number.
You can follow your shipment directly through the link in your confirmation email.

Customs & Duties

Orders may be subject to import duties and taxes once the package reaches your country.
These charges are the customer’s responsibility.
We recommend checking with your local customs office for details before placing an order.

Lost or Delayed Packages

If your order has not arrived within 30 business days after dispatch, please contact us at support@lightletics.com.

We will work with our logistics partners to resolve the issue.