Returns

• We accept returns within 14 days of delivery.
• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• To start a return, please contact us at lightletics@gmail with your order number.
  

Non-Returnable Items

• Gift cards
• Sale items (if marked as final sale)
• Personal use items such as socks, towels, or water bottles (for hygiene reasons)
• Customized items
  

Refunds

• Once your return is received and inspected, we will notify you by email.
• If approved, your refund will be processed to your original method of payment within 5–10 business days.
• Shipping costs are non-refundable. If you receive a refund, the original shipping fee will be deducted.
  

Exchanges

• We only replace items if they are defective or damaged.
• If you need to exchange an item for the same product, email us at [your support email].
  

Late or Missing Refunds

• If you haven’t received your refund within 10 business days, please first check with your bank or credit card provider.
• If you still have not received your refund, contact us at [your support email].
  

Return Shipping

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service. We cannot guarantee that we will receive your returned item without tracking.