Order Changes & Cancellations

Last updated: June 18, 2026

Quick overview

Topic Details
Changes Contact us as soon as possible for address, size, color, or item changes.
Cancellations We can try to cancel before the order enters processing.
After shipping Shipped orders may need to be handled as returns after delivery.

Order changes

If you need to change your shipping address, size, color, or item, contact us as soon as possible at lightletics@gmail.com. We cannot guarantee changes after an order has entered processing or shipped.

Order cancellations

If you want to cancel an order, contact us as soon as possible. If the order has not entered processing, we will try to cancel it. If the order has already been processed or shipped, it may need to be handled as a return after delivery.

Incorrect address

If you notice an address issue after placing your order, email us immediately with your order number and corrected address. Carrier rerouting is not always possible once a shipment is in transit.

Need help?

Contact Lightletics at lightletics@gmail.com. Please include your order number if your question is about an existing order.